Mediacom customer service iowa city

How do I speak to someone at Mediacom?

How to Call a Live Person in Mediacom Customer Service Dial 1-855-633-4226. Press * Say “Help me with something else” Say “Help me with something else” again. Say “More than one” Stay on the line. After that, the automated phone system will connect you to a live customer service agent from Mediacom .

What is the customer service phone number for Mediacom?

1 (855) 633-4226

Where do I return my Mediacom equipment?

Where do you return Mediacom equipment ? You can return your Mediacom equipment to your local Mediacom office. You can also ask Mediacom to send you a return box. To request a return box, send your account number to [email protected] or reach out to the service team on Facebook or Twitter.

How do I report an outage to Mediacom?

Report an outage : OUTAGE . You can reach them one of three ways: By phone: Call 1-855-633-4226 or schedule a time for a rep to call you. Online chat: Click the link, answer some quick questions, and then a chat form will open (scroll down). Molli, the Mediacom virtual rep: Click the link or text 66554 (MOLLI).

Does Mediacom have a cancellation fee?

Common Issues When Canceling the Mediacom Service Early termination fees (ETF)—$240 on two and three year contracts and up to $120 on a one-year contract. It may take up to 7 days to process cancelation requests on Mediacom side.

Why is my Mediacom Internet not working?

Try rebooting the Mediacom wireless router by unplugging it from the power outlet, wait for 30 seconds, ensure the cables are securely connected , and power on the device. Check to see if your devices can connect to the wireless signal now.

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How do I cancel my Mediacom service?

Cancellation Window. You may cancel this Commitment Agreement without an ETF within 90 days of signing this Commitment Agreement, provided that your account is in good standing, by calling Mediacom’s Customer Service Department at 1-855-633-4226 returning any equipment and paying all outstanding amounts owed.

Does Mediacom offer senior discounts?

To apply a Mediacom Discounts For Seniors coupon , all you have to do is to copy the related code from CouponXoo to your clipboard and apply it while checking out.

How do I get my Mediacom account number?

Answer Center First, go get your current billing statement. Next, look on the top right section of your bill in the Statement of Service box. Look at the 4 numbers next to your Account PIN. Enter the Account Pin # below and click SUBMIT.

Can I keep my Mediacom email address?

Customers transferring their service to a new address will be allowed to transfer their existing email accounts with them. However, as email is part of our Always Faster Internet, we are unable to continue providing access to email accounts for customers who are not active Mediacom subscribers.

Can you buy your own modem for Mediacom?

Mediacom customers can save money by buying their own modem , router, or modem router combo. Even if you subscribe to an Xtream Bundle, you can also buy a new modem . If you subscribe to the Internet 500 or 1Gig service, you will need a DOCSIS 3.1 cable modem . DOCSIS 3.1 modems are noted in the list below with D3.

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Does Mediacom have a grace period?

Mediacom does offer a 10-day grace period that allows you to pay your bill without services being shut off. Your Mediacom cancellation fee is reduced by a prorated amount for each day that you have services.

How do you check if Mediacom is down?

How do I check to see if there is an outage in my area? Log into your Mediacom Account (click here) or MobileCare app (iOS or Android) using your Mediacom ID. The Outage area will display information for any service issues we’re currently working on.

How do I reset my Mediacom xtream modem?

To reset the cable modem router, you must first disconnect the coaxial cable from the unit. Then push the reset button on the back of the unit, hold down for 30 seconds. Then reconnect the coaxial cable back to the unit. You should now be up and running properly and able to connect multiple devices to your network.

What is my Mediacom ID?

This Mediacom ID differs from any email address that you may have provided us at the time you setup or ordered your service. In most cases, the primary Mediacom ID is setup at the time our technician visits your home to install your services and can be found on the work order that was left with you at that time.

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